Microphone not working? How to test and fix it
Most microphone problems come down to four things: permissions, the wrong input device, a mute somewhere along the way, or the input level. Test first so you know which one you're dealing with.
1. Test the microphone
Open the mic test and press Start. If the level meter moves when you speak, the microphone works and the problem is in the app you're using — skip to step 5. If the meter doesn't move, or the page can't access the mic, work through the steps below.
2. Allow microphone access in the browser
- Chrome and Edge: click the icon to the left of the address bar → Site settings → Microphone → Allow, then reload.
- Safari on Mac: Safari → Settings → Websites → Microphone, and set the site to Allow.
- Firefox: click the permissions icon in the address bar, clear the blocked microphone permission, then reload.
- Close other tabs that might be using the microphone.
3. Check the operating system's privacy settings
- Windows 11: Settings → Privacy & security → Microphone. Turn on Microphone access, Let apps access your microphone, and Let desktop apps access your microphone.
- Windows 10: Settings → Privacy → Microphone, with the same switches.
- macOS: System Settings → Privacy & Security → Microphone. Turn on your browser or call app, then restart it.
- iPhone and iPad: Settings → Privacy & Security → Microphone, and enable the app.
4. Pick the right input and level
- Windows: Settings → System → Sound → Input. Choose your microphone, speak, and raise the input volume if the bar barely moves.
- macOS: System Settings → Sound → Input. Select the device and raise the input volume.
- Headsets: check the inline mute switch on the cable, and that a single 3.5 mm plug is in a port that supports a headset mic.
- Bluetooth: many headsets switch to a lower-quality hands-free mode while the mic is on. Try a wired or USB mic if your voice sounds muffled.
5. Fix it inside the call app
- Zoom: Settings → Audio → Microphone — select the right device and use Test Mic.
- Microsoft Teams: Settings → Devices → Microphone.
- Google Meet: More options (⋮) → Settings → Audio → Microphone.
- Discord: User Settings → Voice & Video → Input Device, and check Input Sensitivity.
- Make sure you aren't muted in the app itself, and that 'Same as system' isn't pointing at a different device.
Tools used in this guide
Related guides
Microphone not working? How to test and fix it — FAQ
Headphones and microphones are separate devices. Your computer may still be using the built-in mic, or a single-jack headset isn't supported by the port. Select the headset mic as the input and test again.